Create & Manage Seating Charts

You can save a graphical seating chart in your POS system and make reservations based on the tables you’ve created and their table numbers. This provides a better overview for all your employees, whether they’re on the service floor or in the kitchen. You can create the seating chart freely and customize it to your liking. You also have the option to set a floor plan as the background image to make it even easier for your staff to find their way around.

Areas

Area Management

Areas help divide the restaurant into sections. By separating areas—such as the restaurant, beer garden, and bar—you gain a structured overview in the POS system and can also analyze sales by area by linking cost centers to specific areas. In the POS system, you can specify whether you want a complete overview of all areas or just want to display a specific area.

Backgrounds for Areas

To help users navigate the seating chart booking interface more easily, you can use a background image. This allows your service staff to use specific features as landmarks and find their way around the chart more quickly. A background image can be a floor plan or a custom graphic. (Generally, the background is intended for internal use only and is meant to assist with service.)

Cost Center You have the option to link an### area to a cost center. This allows you to separate the areas at the register. A server can then, for example, start their shift in a specific cost center and see only the seating chart selected for that cost center.

Enable individual area selection (online widget)

If your establishment has different areas where reservations can be made—such as a restaurant, beer garden (in the summer), and an event room—you can use the widget to allow guests to select their preferred area during the online reservation process. This allows your guests to provide more precise details during the online reservation process and to select their preferred area themselves online.

Area description

To provide your guests with additional information about each area, you can add further details in the description. The information in the “Description” column appears both in the widget and in the system-generated emails confirming a reservation or booking.

The “Description” column is a hidden column and must be unhidden to edit it: Show or Hide Columns

Example of using the description

You can use this additional information to inform your guests: For example, for outdoor areas (such as a beer garden or patio), you can specify that these areas are only available when the weather is sufficiently “good,” since there may be no rain protection and the area remains closed on such days. This information is visible to your guests as a note in the widget during the reservation/booking process and also in the confirmation emails.

Tables

Table Management

The system offers two different ways to create tables: You can use the quick setup feature or create individual tables one by one. The table number, shape, and seating arrangements can be configured when adding a table. Subsequent changes to the seating chart and to individual tables can be made at any time.

Table Arrangement

When you create a table, all tables are initially placed in a row. You can, of course, then drag them to your desired positions or place them, for example, on the corresponding tables in your background image.

If you only want to use the takeout option, you don’t need to create or edit the seating chart, since the Takeout section is automatically generated by gastronovi.

Export Table Codes

The individual table codes for in-person orders placed via table code can be displayed in the seating chart and exported. The tables and table codes can, for example, be downloaded as a CSV file for further use, such as to forward them to third-party providers—for generating QR codes or for use in NFC chips on table displays.

Please note that the English translation is currently under construction.
The Support-Portal makes no claim to completeness. Design and specifications are subject to change without notice.
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