Overview of Interfaces
Here you'll find an overview of all active interfaces (green) and their functions, as well as interfaces in the pilot phase (yellow).
The universal hotel interface for: 3RPMS, Apaleo (powered by Omniboost), ASA Hotel Software, Casablanca, Citadel, Guestline, HOPE, HOTEL.PROFI, hotline®, HS/3® HOTEL SOFTWARE, ibelsa.rooms, infor, Mews (powered by Omniboost), protel hotel software, RoomRaccoon, SIHOT, SoftTec Cloud, Swoppen, ZimmerSoftware (You can find more information about the individual providers on our website: www.gastronovi.com/schnittstellen .
Here you'll find an overview of all active interfaces (green) and their functions, as well as interfaces in the pilot phase (yellow).
!!Don’t forget: If you’re using HOTAPI and are already live, you must update the master data whenever changes are made to it (product categories, cost centers, or payment methods).
To activate and use HOTAPI, the integration must first be unlocked for your account. Unlocking is done through Gastronovi—please contact your sales representative.
The “Room Reservation” payment method is automatically added by the system when the HOTAPI integration is activated. It is listed as inactive to prevent errors in the booking process. If a start date was specified in the settings during HOTAPI setup, the “Room Booking” payment method will automatically be activated at the selected time. If the integration was set up without a start date, check whether the “Room Booking” payment method is active before going live .
After you’ve activated HOTAPI, you can manage the integration at any time, synchronize master data, or deactivate HOTAPI.
All of our integrations that bear the powered by Omniboost label—such as Mews and Apaleo —were developed in collaboration with our partner company, Omniboost. This means that they are also set up and maintained by Omniboost.
To use a HOTAPI interface in collaboration with Omniboost, please note the following requirements and information:* Book the HOTAPI interface via Gastronovi
If you have any questions about the requirements, prerequisites, and/or the process, your designated support contacts will be happy to assist you. Please feel free to contact us.
Here you’ll find the FAQ for the HOTAPI interfaces:
Mapping is performed via 3RPMS.
An API key must be entered in Gastronovi under Integrations; please contact Gastronovi Support.
Yes.
Yes.
Yes.
No.
No.
No.
For some interfaces with hotel software, Gastronovi collaborates with Omniboost, which acts as an intermediary between the systems. For these interfaces, customers need the Omniboost interface in addition to the interfaces provided by Gastronovi and the PMS provider.
In addition to the cost of the hotel interface provided by Gastronovi, a paid interface from Omniboost is required for use. This can be obtained either through the Omniboost website ( https://omniboost.io/integrations ) or is automatically requested once the interface setup with Gastronovi is complete.
Since the information from Gastronovi must be organized and imported into the revenue and payment accounts in the PMS, mapping of the account structure is required. Where mapping was previously required by Gastronovi or the PMS providers, Omniboost can now perform this automatically via the Omniboost Datahub. This is set up jointly by Omniboost during the interface onboarding process.
Mapping is performed via ASA Hotel Software.
An API key must be entered in Gastronovi under “Integrations”; please contact Gastronovi Support.
Yes.
Yes.
Yes.
Yes.
No.
Yes.
The interface between ASA Hotel Software and Gastronovi Back Office transfers booked items to the guest’s bill with precise line-item detail. If “Miscellaneous” items are booked, these are not recognized by the interface and are transferred to a fallback item in ASA Hotel Software.
To ensure the interface operates smoothly, we do not recommend any workflows based on “Miscellaneous” items. If you need assistance with this, your ASA Hotelsoftware partner company will be happy to help.
Mapping is performed via Casablanca.
An API key must be entered in Gastronovi under Integrations; please contact Gastronovi Support.
Yes.
Yes.
Yes.
Yes.
No.
Yes.
Mapping is performed via Citadel.
An API key must be entered in Gastronovi under “Integrations”; please contact Gastronovi Support.
Yes.
Yes.
Yes.
Yes.
No.
Yes.
Mapping is performed via Guestline.
An API key must be entered in Gastronovi under Integrations; please contact Gastronovi Support.
Yes.
Yes.
Yes.
Yes.
No.
Yes.
Mapping is performed via Hope PMS.
Yes.
Yes.
All sales from Gastronovi Back Office are transferred to HOPE PMS in the form of reports. Therefore###, even if not all invoices are transferred, accounting can still be performed within HOPE.
No.
Yes.
It is initiated by Gastronovi; a work order is required—please contact your consultant for this.
Yes.
Yes. The data is provided in its entirety, but this depends on the PMS and its processing capabilities.
No.
You can enable or disable tip transfer in the settings as needed.
Yes.
It is initiated by Gastronovi; a request is required—please contact your account manager for this.
The path to the exchange folder.
Yes.
Yes. The data is provided in its entirety, but this depends on the PMS and its processing capabilities.
No.
No.
It is initiated by Gastronovi; a request is required—please contact your consultant for this.
The path to the exchange folder.
Yes.
Yes. The data is provided in its entirety, but this depends on the PMS and its processing capabilities.
No.
No.
Mapping is performed via ibelsa.
An API key must be entered in Gastronovi under Integrations; please contact Gastronovi Support.
Yes.
Yes.
Yes, but tips are not assigned to any specific payment method.
Yes.
Yes.
Yes.
Please note that after a change to product groups (VAT rates, titles, and accounting accounts), accounting accounts, or payment methods, a new mapping is required.
Mapping can be performed on either side, but a request is required—please contact your Gastronovi consultant for this.
The cost center IDs. Display cost center ID
When creating additional cost centers, the respective ID is also required here.
Yes, there is an option for an explicit search. (Not a display of all guests at a glance.)
Yes. The data is provided in its entirety, but this depends on the PMS and its processing capabilities.
Yes.
No.
For some interfaces with hotel software, Gastronovi collaborates with Omniboost, which acts as an intermediary between the systems. For these interfaces, customers need the Omniboost interface in addition to the interfaces provided by Gastronovi and the PMS provider.
In addition to the cost of the hotel interface provided by Gastronovi, a paid interface from Omniboost is required for use. This can be obtained either through the Omniboost website ( https://omniboost.io/integrations ) or is automatically requested once the interface setup with Gastronovi is complete.
Since the information from Gastronovi must be organized and imported into the revenue and payment accounts in the PMS, mapping of the account structure is required. Where mapping was previously required by Gastronovi or the PMS providers, Omniboost can now perform this mapping independently via the Omniboost Datahub. This is set up jointly by Omniboost during the interface onboarding process.
A request is required—please contact your Gastronovi consultant.
Cost centers (including sub-cost centers), product groups (plus VAT rates), employees, and payment methods.
Protel is the overarching program; no accounting account assignments need to be made in Gastronovi Back Office.
Tips are transferred with the type Gratuity, and expenses with the type Expense. Both fields are explicitly defined in Protel.
All invoices from Gastronovi must show a VAT rate. In Protel, invoices can be marked as pass-through items to avoid double taxation.
Since protel does not provide a line item for discounts, these are applied to the individual line items, and only the reduced amounts are transferred.
Changes to the mapped areas. These are updated by re-exporting the master data and then sending it via email to protel.
Yes, there is the option for an explicit search (not a display of all guests at a glance).
Yes. The data is provided in its entirety, but this depends on the PMS and its ability to process the data.
Yes.
No.
Mapping is performed via RoomRaccoon.
An API key must be entered in Gastronovi under Integrations; please contact Gastronovi Support.
Yes.
Yes.
Yes.
No.
No.
No.
Mapping can be initiated on either side, but a request is required—please contact your Gastronovi consultant for this.
No.
Yes, there is the option to perform an explicit search by room number. (Not a list of all guests at a glance.)
Yes. The data is provided in its entirety, but this depends on the PMS and its processing capabilities.
Yes.
No.
These could prevent a sale from being transferred to SIHOT. To prevent this scenario, all special characters except the following are removed before transfer to SIHOT:
Mapping is performed via SoftTec Cloud.
An API key must be entered in Gastronovi under Integrations; please contact Gastronovi Support.
Yes.
Yes.
Yes.
Yes.
No.
Yes.
Mapping is performed via Swoppen.
An API key must be entered in Gastronovi under “Integrations”; contact Gastronovi Support.
Yes.
Yes.
Yes.
Yes.
No.
Yes.
Mapping is performed via ZimmerSoftware.
An API key must be entered in Gastronovi under Integrations; please contact Gastronovi Support.
Yes.
Yes.
Yes.
No.
No.
No.
!!Don’t forget: If you’re using HOTAPI and are already live, you must update the master data whenever changes are made to it (product categories, cost centers, or payment methods).