To be able to use Deliverect in conjunction with Gastronovi Office, you need to make some settings and preparations in the back office of Gastronovi in addition to the setup in the front end of Deliverect.
First, the integration must be activated before you can activate and set it up. You can then take care of all the settings relating to the use of the integration in Gastronovi Office and prepare and adapt your details and data - everything relating to the reservation specifications, recipes and menus - so that you can successfully connect and use Deliverect.
To be able to use the Deliverect integration in Gastronovi Office, the integration must be activated. Activation is carried out by the Gastronovi sales department. Please get in touch with the general sales department or your contact person.
Once the integration has been activated, you can now activate it and make the initial settings.
The integration settings can be adjusted at any time and Deliverect can be deactivated at any time.
Find out here which location is linked to your Gastronovi Office account. If necessary, you can reset the location here so that you can link a new account.
There is no automatic synchronisation between gn Office and deliverect. This process currently has to be carried out manually.
With this function, Gastronovi Office can read out the order number of an order via Deliverect and set it as the queue number for the corresponding process in the front office.
If an order is canceled or Deliverect reports a cancellation that has already been collected in Gastronovi Office, the order is not automatically canceled. In this case, the system will send you an e-mail informing you of the cancellation.
All Deliverect orders usually contain customer data, as this is necessary for delivery or is used when communicating with suppliers. You can specify after how long this customer data should be deactivated.
Before you can use Deliverect, you need to make some settings in the reservation preferences.
First activate collection and/or delivery.
Also activate automatic acceptance for the respective services (collection and/or delivery) that you want to offer and the corresponding acceptance lead time for production.
You can find more information on reservation settings relating to the ordering system here: Ordering system > Setup > Settings & widget
Specify which food and drink menus you would like to approve for collection and/or delivery.
You can also specify which cards should be explicitly transferred to Deliverect. The setting is made via the Deliverect integration in the back office. If you do not specify any cards, all cards that are approved for collection and delivery are transferred.
Remember that only one entire card can be released at a time. If necessary, create an extra menu for collection and/or delivery, which you then release.
If you want to present recipe images online, you should adhere to the following guidelines so that the images can be displayed correctly in most cases:
| Requirement | Recommendation |
|---|---|
| Dimensions | 1920 x 1080 px |
| File size | max. 4 mb (the smaller the better and more data-saving) |
You can find more information on menus relating to the ordering system here: Ordering system > Setup > Menus